What's happening

January 31, 2011 Online Banking and Citizens Bank Access (ATM/Debit) Cards decommissioned
January 19-21, 2011 Citizens Bank sells over 400 lending products to Vancity
October 28, 2010 Automated Telephone Banking decommissioned
August 9, 2010 Contact centre hours reduced to 8:00am to 4:00pm PST Monday to Friday
April 1, 2010 Mortgage renewals discontinued
March 22, 2010 Hyperwallet access and Mobile Banking decommissioned
March 21, 2010 TD Canada Trust sold products transitioning to TDs banking system complete
February 1, 2010 All demand account interest rates decrease to 0%
December 21, 2009 Closure of Ultimate Savings Accounts
December 21,  2009 Citizens Bank sells Ontario Co-operative Mortgages to DUCA
December 10, 2009 Citizens Bank Boutique Branches close
December 1, 2009 Closure of inactive non-registered accounts and associated credit products
November 16,  2009 US Dollar Account closed
October 6, 2009 Mortgages can only be renewed into a 1 year open until March 31, 2010 after which renewals will no longer be accepted
August 22, 2009 Citizens Bank announces the sale of most of its lending products to TD Canada Trust and begins wind down of its  retail banking operations